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FAQ

What can we  help you with?

 
Control and Lighting
Q: Do you provide a remote control with your fans?

Of course. All of our fans come with a modern RF remote control which allows you to control the fan’s speed (6 speeds), reverse operation (to improve heating system efficiency) and light (when the optional light kit is selected).

Q: Do you support home automation / building management systems control?

We sure do! Our optional home automation controller allows full integration of our fans with existing home automation systems.

Q: Can I use a wall switch to control the fan?

Of course. Our optional switch controller connects to various switches (with the help of a certified electrician); read more about it here.

Q: Do your fans come with lights?

They do if you want them to. All of our fans can be fitted with the optional LED light kit, just make sure to choose the kit in the accessories section.

 
Installation
Q: How easy is it to install my Aeratron fan?

It’s a breeze! Watch our “easy DIY installation” (link) video or simply download our step-by-step installation guide.

Q: Can I install your fans on a raked / sloped ceiling?

Definitely. Our Raked Ceiling Kit combined with our Extension Rod will allow you to easily install any of our fans on any type of raked ceiling, just make sure you add [link to accessories page) the kit and the extension to your shopping cart.

Q: Can I install your fans on high/lofty ceilings?

Same here – our extension kit and extension rod allow easy installation of any of our fans on any type of ceiling height – you can add those to your shopping cart here.

Q: Do I need an electrician to install my fan?

All of our fans were designed to allow an easy DIY installation; check out our installation guide [link].

 
Energy Consumption & Efficiency
Q: What makes your fans so efficient?

Our fans are rated MOST EFFICIENT 2013-2018 by Energy Star, and we earned this rating by focusing on 3 key elements:
         1. Organic design – a unique blade design inspired by nature which resembles bird wings (with little winglets at the tips of our blades) to ensure an even airflow distribution with minimal noise.
         2. Forefront technology – our patented Self-Balancing System keeps the fan from wobbling and reduces energy consumption by 50%!
         3. Incomparable quality – we use nothing but THE BEST materials and work with the highest “Swiss Engineering”, all the way from our airfoil blades down to the last screw.

Q: How much energy do Aeratron fans consume in comparison to traditional fans?

Our fans require 75% less energy compared to an ordinary (80 watt) AC ceiling fan.

Q: How can your fans help me save energy during the wintertime?

All of our fans have a reverse-function that circulates warm air back towards the floor, causing an even air and temperature distribution in your room which boosts heating system efficiency and therefore saves energy (and money). Our fans were proven to reduce energy consumption by 50% during the wintertime (while operating in conjunction with an existing heating / AC system). [we can add the sketches here]

 
Shipping and Returns
Q: Do you ship worldwide?

For any information regarding shipping and return policy please contact your local distributer

Q: How do I return my fan after the 30-day trial?

Answer depends on the policy provided by Ole

Q: How long will it take for my fan to arrive?

Answer depends on the policy provided by Ole

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